Privacy Policy
Last updated: January 11, 2025
The short version: We collect only what we need to run the service. We don't sell your data. We don't show ads. We don't share your information with third parties for marketing.
1. Who We Are
Risen Inc ("we", "us", "our") operates a charting and alerts platform for stocks and cryptocurrencies. This policy explains how we handle your data.
2. What We Collect
Account Information
When you sign in with Google, we receive your email address, name, and profile picture. We use this solely to identify you and manage your account.
Your Data
We store the alerts, watchlists, and chart configurations you create. This is your data—we need it to provide the service.
Usage Information
We collect basic usage data (pages visited, features used) to understand how the service is used and to fix bugs. We also collect standard server logs (IP address, browser type, timestamps).
3. What We Don't Do
- We don't sell your data to anyone
- We don't show ads
- We don't share your information with third parties for marketing
- We don't track you across other websites
- We don't access your Google data beyond what's needed for sign-in
4. How We Use Your Data
We use your information to:
- Provide the service (charts, alerts, notifications)
- Authenticate you and secure your account
- Send you alerts you've configured
- Communicate about service updates or issues
- Improve the product based on usage patterns
5. Google OAuth
We use Google Sign-In for authentication. We only request basic profile information (email, name, profile picture). We don't access your Google contacts, calendar, drive, or any other Google services.
Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.
6. Data Sharing
We share data only when necessary to operate the service:
- Infrastructure providers: Cloud hosting and database services that store your data
- Notification services: To deliver alerts via your chosen channels
- Legal requirements: If required by law or valid legal process
These providers are bound by confidentiality agreements and can only use your data to provide their services to us.
7. Data Security
We use industry-standard security measures: HTTPS for all connections, encrypted data storage, and access controls. No system is perfectly secure, but we take reasonable precautions to protect your data.
8. Data Retention
We keep your data as long as your account is active. If you delete your account, we'll delete your personal data within 30 days. We may retain anonymized usage data for analytics.
9. Your Rights
You can:
- Access your data through the app
- Export your data
- Delete your account and all associated data
- Contact us to correct inaccurate information
10. Local Storage
We use browser localStorage to store your preferences and session data locally on your device. We don't use tracking cookies. Our infrastructure provider (Cloudflare) may set security-related cookies for protection against malicious traffic.
11. Children
The service is not intended for children under 18. We don't knowingly collect data from children.
12. Changes
If we make significant changes to this policy, we'll notify you by email or through the service.
13. Contact
Questions about this policy? Contact us at support@risen.so.